Refund, Exchange & Cancellation

To cancel, make changes, exchange or refund your order, please notify us by calling +201271655555 or e-mailing online@gaballah.com.

Refund and Exchange Policies

1. Products can be refunded or exchanged within 30 days of its date of receipt.
2. Proof of purchase is required to proceed with any return or exchange request. 
3. All items must be in their original packaging, along with their accessories. Any items missing an accessory cannot be returned or exchanged.
4. Refunds are to be transacted through the original mode of payment.
5. Faulty products due to misuse cannot be refunded or exchanged.
6. Personal care products cannot be refunded or exchanged.
7. Delivery fees are to be paid by the customer.
8. Refunded amounts will only include the price of the products. Any shipping or handling fees will not be refunded.

Orders can only be changed or cancelled within 24 hours of order placement. Once the order is out for delivery it will be subject to our refund and exchange policies.

*Terms and Conditions apply.